Thank you for your purchase from CarePrecise Technology! It is important to us that you receive the products you order from us as quickly as possible. There are two things to know...
If you purchased one of our very large datasets, you will receive an email from store@careprecise usually within two hours during regular business hours. If you ordered during after hours you'll receive your email the next business day. The email will contain a download link and password. After downloading your file(s), extract the compressed Zip file into a new folder on your computer (we recommend C:\CarePrecise).
Products that will be sent via email download link are:
- CarePrecise Platinum
- CarePrecise Gold
- CarePrecise Access Complete (CPAC)
- Master Bundle (CPAC+EPGH+ProCase)
- ProCase Bundle (CPAC+ProCase)
- CarePrecise State Databases
- CarePrecise Select custom data products
- CarePrecise SelectPlus custom data products
- All subscription purchases
If you need help, send email to email@example.com using the email address you used to place your order.
If you purchased a product advertised as available for immediate download, you can download immediately from our online store.
Products that can be downloaded immediately are:
- Fax Number Lists
- Authoritative Hospital Database when purchased from the online store
- Authoritative Physician Database when purchased from the online store
- CP ListMaker when purchased from the online store
Follow these steps to download the product you purchased from our online store:
- Go to our online store where you made your purchase, and login using the email address and password with which you registered. Click here to login to your account...
- In the "Previous Orders" section, find your order, and click the VIEW button:
- Click the big blue DOWNLOAD button at the right of the list you purchased:
- SAVE the zip file to your hard drive, then extract the contents of the file to a folder, such as C:\CarePrecise. Be sure to keep a copy of the downloaded zip file in case you lose the fax list, since we can't recreate your download.